Are you ready?
The New Era of Conversational AI & Automation is here.
Cognigy.AI supports intelligent voice and chat bots that are much more than simple FAQ.
This leads to reduced contact center costs and increased efficiency while improving the user experience.
World's leading Conversational AI provider
Conversational AI platform for customer service automation
AI-based Voice Gateway solution
Instant answers, every time!
24/7 customer service
Automate repetitive tasks
Simplify complex customer processes
Consistent high-quality service
Seamless Agent Handover
Automate customer service communication using artificial intelligence
With the Cognigy.AI platform, companies can deploy digital voice and text agents at the enterprise level for any channel - web chat, SMS, voice and mobile applications - and any language.
Cognigy - Special Features
- Enterprise Conversational AI System: Leading end-to-end enterprise conversational automation platform for customer and employee service automation.
- AI-based Language Understanding: Leverage Cognigy.AI's powerful, fully integrated NLU in over 20 languages or bring your own NLU.
- Open-source integration framework: Conversations can be enriched with data from CRM, ERP, RPA or other systems. Through Cognigy.AI's integration capabilities, third-party data sources can be integrated directly into the conversation.
- Customization Without Limitation: Cognigy.AI gives developers all the flexibility they need to customize Cognigy.AI to meet your needs.
Cognigy - Benefits
- Automate business processes: Simplify complex customer processes by automating interactions and reducing the burden on your customer service. Thus, also increase the efficiency of your Contac Center.
- Improve the Customer Experience: Your customers expect a high quality of service. Extend your services regardless of time and place.
- Cost Savings: Automation offers tremendous potential for contact center cost savings.
Automate contact center
You have questions or you would like to have support?
- Conversational AI,
- Artificial Intelligence (AI),
- Process automation,
- Agent assist